Safety and privacy

A safe place for everyone

We are deeply committed  to inclusive practice – and to the cultural and psychological safety of all young people, irrespective of cultures, faiths, genders, identities and abilities.

If something is making you feel unsafe during your time with us, please let us know by speaking with our friendly staff or by sending us a message (anonymously on our website or via email reception@westerlyclinic.com)


Doctor – Patient confidentiality

Confidentiality means that information you share with us is kept private and only used for your care. We won’t share it with anyone you don’t want us to, including your school or parents.

There are a few exceptions to this:

Consent

We might share your information if you give us the okay first.

Treatment and care

Health information will usually be shared between your healthcare providers. This is because it’s important we all work as a team.

Emergency situations

If someone is in trouble and needs help right away, health providers can share information without asking first. They can do this to save lives or prevent serious harm.

Legal obligations

Sometimes, the law says health providers have to share information. For example, if the government or a court asks for information, they have to give it, but they try to keep it private when they can.

Serious threat

If someone might hurt themselves or someone else, doctors might need to tell someone who can help prevent that from happening. This can include their parents.

Public health and safety

If there’s an illness that can spread and make many people unwell, doctors might need to tell others to keep everyone safe. This helps stop any illness from spreading. This is usually ‘de-identified’, which means information about who you are isn’t shared.